Frequently Asked Questions (FAQ)

KLoBot is a Do-It-Yourself (DIY) no-code Legal Chatbot Builder platform designed for Knowledge Management and innovative Team members of Law firm to create chatbots with minimal to no IT support.

Of course, Building chatbot with KLoBot is very easy as it requires minimal or no IT support.

KLoBot platform provides several pre-defined Skills that can be used to create chatbots such as the ability to greet your chatbot users, look up the weather by location, virtual assistance, web experience search, Skill builder with connectors and Knowledge builder.

Yes, the KLoBot comes with connectors for SharePoint, iManage, NetDocuments, Elite, SQL Server, ServiceNow, Salesforce, etc., that empower chatbot conversations with firm data intelligence. 

KLoBot Knowledge Builder can create a conversational, question-and-answer layer. Typically, loaded with semi-structured content such as FAQs and used to create a knowledge base for answering natural-language questions.

It’s easy for KLoBot to process any document, anywhere by its Artificial Intelligence automatically.

Of course, KLoBot helps you create both text and voice-based conversations easily.

Chatbots build with KLoBot can display all types of rich media from Images to videos.

No coding is required. Simple to develop with its Visual Skill Builder right away.

The Visual Skill builder is a drag & drop interface that helps you build & deploy a bot in minutes without coding.

Yes, KLoBot provides the support of the Bot Analytics connector.

The bot analytics connector helps to acquire significant data insights by knowing the bot’s messages history, by channel, and many more.

Of course, Users will have the ability to suggest changes/updates to Bot response.

KLoBot built chatbots can be deployed within minutes to popular channels like Slack, Microsoft Teams, SharePoint, Facebook, Twilio, Skype, Cisco WebEx Teams, Email, Website, and more. 

Since KLoBot provides end-users the ability to Like or Dislike your Bot’s response, you get to predict its performance efficiently.

AM LAW firms trust KLoBot as their preferred chatbot building platform as it functions as personal assistance and a virtual concierge to provide the most up-to-date client & matter information efficiently.

KLoBot assists legal professionals in many time-consuming administrative tasks such as to perform matter time entry, create contracts based on templates, or even apply for time-off! 

KLoBot Microsoft SQL Server connector allows the chatbot to connect and use the line of business data in Microsoft SQL Server

KLoBot helps to manage IT support tickets by allowing users to submit a request with ServiceNow at ease and automate the Ticket routing system.

KLoBot leverages Machine Learning to understand the user’s intent & enables the bot to provide the most accurate and intelligent Virtual assistant response.

KLoBot skill builder comes with the iManage connector allowing the bot to perform a variety of document management tasks.

The key features of KLoBot include Drag and Drop Builder, Skill builder with Data, Connectors, Knowledge Builder (FAQs), Machine Learning capabilities, Cognitive Services, Custom Channel Deployment, Natural Language Processing, and Bot Analytics.

KLoBot comes with pre-built data connectors for SharePoint, iManage, NetDocuments, Elite, SQL Server, ServiceNow, Salesforce & many more.