About Us Background

About Us

Founder

Ragav Jagannathan is a globally recognized legal technology leader with nearly 30 years of hands-on experience in SharePoint technologies (since 1997) and eight years in enterprise and legal AI (since 2017). He specializes in legal technology automation, Microsoft 365, SharePoint, Copilot, and agentic Generative AI, helping law firms safely automate everyday work without requiring software development or data science expertise.

As Founder & CEO of KLST and KLoBot Inc., Ragav leads teams that design and deploy production-grade automation and AI agent solutions tightly integrated with Microsoft 365, SharePoint, Copilot, iManage, and NetDocuments. His work sits at the intersection of legal operations, knowledge management, IT, and AI governance.

A long-standing contributor to the legal technology community, Ragav has spoken at 63+ global conferences, including Microsoft TechEd, ILTACON, ILTA EVOLVE, the ILTA SharePoint & Copilot Symposium, Ark Group events, and numerous Microsoft Partner and User Group forums. He has presented at ILTACON (2019, 2024, 2025), ILTA EVOLVE 2025, the 2025 SharePoint & Copilot Symposium (three sessions), and the 2026 ILTA Microsoft Tech Days (six sessions), and has delivered 20+ ILTA webinars and product briefings. Ragav regularly publishes thought leadership on ILTA and contributes to ILTA Peer-to-Peer Magazine, translating complex AI and automation concepts into practical, actionable guidance for legal professionals.

He is widely recognized for bridging strategy and execution, turning emerging AI capabilities into secure, scalable solutions for modern law firms.

Ragav Jagannathan
Ragav Jagannathan

Founder & CEO, KL Software Technologies Inc (“KLST”) & KLoBot Inc.

Company Profile

KLoBot Inc. was launched by Mr. Ragav Jagannathan who has an undying passion for AI and emerging technologies. He is an industry disrupter and innovator who has successfully developed and delivered pathbreaking AI innovations and serviced over 100 clients, including over 22 of the AMLaw100 firms, across the United States, India, and Australia.

The company launched its first solution, “KLoBot” – An Enterprise Chatbot Builder Platform that allows users to build and deploy Chatbots for any use case or channel. These intuitive no-code Chatbots can provide secured access to organizational intelligence on-demand and perform repetitive tasks. The success of KLoBot also led to the launch of its first AI Innovation Center in Newark, New Jersey. The enthusiastic team is committed to facilitating research and innovations to solve customer challenges by enhancing AI-powered software and services that will revolutionize human-machine interaction. Today, text and voice-enabled Chatbots designed with KLoBot can be seamlessly integrated with Twilio, Teams, SharePoint, Facebook, Slack, and any Website or Mobile Application.

In the third quarter of 2019, KLoBot, Inc launched a new solution called “netDocShare” that allows users to easily Live View, Edit, Add, Attach, Sync, Search & Provision NetDocuments Cloud content in Microsoft SharePoint, Microsoft Teams, OneDrive for Business, & Web apps. This allows NetDocuments customers to eliminate the need to copy content painfully and manually from NetDocuments just to view it in SharePoint or Microsoft Teams without embarking on expensive systems integration or development projects.

In the year 2020, KLoBot Inc launched “imDocShare” which allows users to view, edit, add, attach, sync, search, and provision iManage Work Server 10.2+ or iManage Cloud content with Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive for Business, or Web apps.

In this year 2024, KLoBot Inc launched “KLapper”, which is a Legal Do-It-Yourself Chatbot Builder platform, powered by Generative AI (Microsoft Azure Open AI); that can seamlessly and securely connect to the firm’s time and billing app, experience management app, custom SQL databases, and even custom-built apps, extract intelligence and provide “intelligence anywhere” access to attorneys across their favorite devices and apps using just their voice or text.

With organizations embracing the technology-driven environment and working toward exceeding customer expectations, there is an increased demand for solutions that can empower firms to automate routine tasks and streamline business processes. KLoBot, Inc will continue to evolve with a vision of driving digital transformations across several industries.

Meet the TEAM behind KLoBot.

Hein-Htet-Pye-Soe
Hein Htet Pyi Soe

Director – Product Management

Ryan-Chen
Ryan Chen

Technical Lead

Anthony-KLapper
Anthony Ciccone

Solutions Expert

Romin
Romin Kershaw

Technical lead

Andrew
Andrew Capro

Solutions Expert

Benjamin
Benjamin Corbett

Developer

sowad
Sowad Enam

Senior QA Automation Engineer

William
William Young

Developer