Emergence of Voicebots – The Future of Chatbots
We are witnessing a tremendous shift from using web browsers to mobile devices. Factors such as quick and easy access to internet through mobile applications are leveraging the growth chatbots. The future of chatbots would be voice as many people are comfortable speaking rather than typing. The increasing sales of smart home speakers and the use of personal assistants via mobile phones, such as Siri, Google Assistant are proof of consumer preference in voice-controlled devices. The success of voice-based interface would depend on the robustness of the system to respond to consumer queries and offer easy navigation with proper flow.
In this article, read about major uses and benefits of voice-based virtual assistants in the business environment and latest industry trends.