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User Guide: Account Information

Account Information page contains all the information of the user’s account. The user can update their account information like their personal information and their password.

  • Log-in your account and click the Account Information page. The link to the page is the user’s name in the navigation bar.
  • Click the edit button and update the necessary information. Ensure that all the fields are entered otherwise a default error message will show.
  • Click Save Changes. The changes may take a few minutes to take place.
  • Log-in your account and click the Account Information page. The link to the page is the user’s name in the navigation bar.
  • Select Change Password. The user will be redirected to the change password page. Enter the old password. Ensure that the old password is the correct password otherwise a default error message would show .
  • Enter the new password and confirm the new password. Ensure that both fields match otherwise an error message would show saying the passwords don’t match.
  • Click Save Changes.
  • In the main log-in page, click the button Forgot My Password. This will open a modal to enter your email registered to KLoBot
  • Enter the email address and click submit. You will receive a success message as show below
  • You will receive in your email the following message. Navigate to the link sent by the support team
  • You can now enter your new 6-character password.