Attorney Productivity and Billability
Attorneys Recognizing the need to Modernize Legal Sector
Today, most of the legal firms face challenges of eliminating routine work that becomes mundane over some time. Such tasks tend to strip most of the scheduled time away from the actual work reserved for clients.
Employees in a legal firm realize that a significant portion of their time spent on completing redundant as well as administrative and business development tasks.
Many attorneys express their concern for working more than what they planned, as they want to finish up on work that couldn’t get complete during the workday.
Hence there is an increasing need amongst attorneys for modernizing the legal sector and automating routine tasks.
It is common for companies to look for ways to increase their operational efficiency as well as the source of revenue and legal firms are no different.
These firms expect their employees to help bring in more business, which interrupts their daily work routine.
Time is the most crucial billable resource for attorneys, and the time devoted to redundant tasks, including searching documents from DMS, and other data entry tasks are considered non-billable.
Hence attorneys need to overwork as they want to remain available to their clients, which prevents them from concentrating on important and complex tasks.
This need has pushed most attorneys towards finding innovative solutions to deliver enhanced customer experience and generate repeat business.
Challenges Faced by Attorneys in Current Scenario
Changing Legal Landscape
Over the past few years, the legal sector has witnessed the infusion of advanced technological innovations resulting in an enhanced portfolio of legal offerings and several opportunities to grow and expand.
The trending areas of interest and investments in legal tech, including e-discovery, contract management software, and cloud deployments, are the key drivers for transforming the legal industry.
The emergence of AI, Blockchain, and Analytics in the legal sector have shifted law firms to work in a well-designed process.
AI will continue to be the fastest-growing technology in the legal industry, where several AI applications already implemented in law firms. Small and medium law firms are quick in implementing AI-driven solutions when compared to larger law firms using rigid systems.
AI Infiltration across various aspects of legal services
Legal Industry Leveraging Chatbots
“Legal chatbots act as a catalyst between customers and attorneys for quick assistance in legal matters, leading to improved productivity due to its flexible and error-free nature.”
KLoBot- An Approach towards Boosting Attorney’s Efficiency
The KLoBot is an intelligent chatbot building process that ensures the future success of attorneys as well as law firms by helping them to meet their client requirements.
“AI consulting services offered by KLoBot, support legal firms in their custom AI chatbot requirements.”
Chatbots built on the KLoBot platform empower attorneys to overcome challenges associated with productivity and billability. These chatbots are not only making the jobs simple but are rather compelling due to their immediate engagement and power of conversion.
Several law firms are exploring KLoBot’s AI-enabled chatbots to automate low complexity tasks and provide instant legal advice to clients. Other than automating routine tasks, KLoBot AI chatbots are accelerating digital transformation by modernizing law firm operations.
Chatbots in the legal profession, mostly used for answering basic client queries, which allow attorneys to deal with other complex matters. However, chatbots built with KLoBot allow attorneys easy and quick access to relevant legal documents from NetDocuments using voice.
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